Whilst I enjoy this game a lot this "situation" simply underlines a key problem in the whole way in which this game has been and is being developed. Focus is on money, player numbers and their interaction; the actual game is a second thought. This is Ironic because if you actually got your house in order and had a solid game, people would want to play and would PAY you! You started out with an MMORPG, took peoples founder money, and ended up with an instanced TPS. We stayed loyal. You launched a game with what can only be said to be somewhere between ALPHA and BETA testing: with the most horrific optimisation I have ever seen. We persisted. You consistently added, what I like to call, Cookies, to attract players. We started to loose patience. Seriously I don't want grav guns, I want to run the game at less than 100fps..... consistently. Furthermore posting about how many bug fixes you have addressed, whilst commendable, only highlights the game wasn't ready! And now this. A launch of a F2P model, completely different to that promised when the founders money was taken. To top it off you cant handle it and the servers crash; instantly alienating your loyal players and loosing a large amount of players that may have been interested on F2P. I assume that this is the reason, because you haven't given us anything more. As I said, I enjoy the game, and I dont want to suggest I wont still play after the "situation". There is a good community of committed players and we ALL want this game to succeed! I feel for you guys, I really do, because in the big corporate world of today, money talks and quality walks! However focus on the product and the sales will follow. If you are running out of time to make the game more solid because of such "pressures", then you need to acknowledge what I am saying! Ask yourself, do the people posting here feel better knowing that they cant play this game but have cosmetics, grav guns, and terminators on the way OR would they rather simply be playing? (Disclaimer - I dont particularly hate grav guns but when they launched I felt there was SOOOO much more that should have been addressed so it sticks in my mind)
I am really curious as to the new user count. I feel very lucky when I get into a game (past loading screen errors/disconnects) and even luckier when I can complete a game. The really, really unfortunate side effect of this resource issue is the first time user experience is going to be a fairly negative one. I think this morning I've attempted getting into about 15-20 games. Maybe had... 4-5 successes? And only 2 actual games complete. I admit I'm a 40K diehard, but if you're trying this because it's F2P and you're curious, well I think the company here is really doing themselves a disservice by significantly undercutting their resource requirement on the hosting solution.
Same here. Error upon error upon error, throwing me between the title screen, character selection and the "hub". Also, the game will 80% exit to desktop after matches with the "connection issues" message. I take it the server issues are still not resolved?
What really annoys me is that, as @Mordrid said above - the most loyal, die hard and most importantly PAYING customer are being alienated for the sake of F2P. This is a business decision I can't stand against. There needs to be compensation for paying customers AND there needs to be a model that ensures this mess can't happen again. If that means paying customers get priority servers or whether it means after a certain point the game won't allow any more F2P players in I don't know or care, but I'm not going to be unable to play a game I have paid good money for because of a load of new players who have invested nothing. I would sooner delete my steam s32 file and get a refund. Shit needs to be fixed, ASAP.
Totally ridiculous. More than 2 days with the same problem...on the launch. That's the way to fuck a game, well done.
You do not get special rights for backing the game, You dont get stuff you didn't pay for you did not pay for priority access or special paying customer only services. You got exactly what you paid for. They are having server problems, EVERYONE is affected, Free players as well. Its not aimed at you as a paying customer. Outages happen accept it or claim a refund if you are eligible on steam. Don't get me wrong I hate the fact I have not been able to get into a game today at all. However the game officially launched free to play and these things happen at almost every single game launch regardless of previous testing or anticipated numbers. Maybe it was a bad decision to do it on the weekend, infact it probably was a terrible decision.
How long is a piece of string? We don't know... Its sunday I would not be surprised if the small dev team is not at work.
Could be... although I'd expect someone to be there during their launching weekend. I was hoping to provoke a response from the online staff though.