"We complain because we care" only goes so far. A lot of people have delved full on into worthless saltiness and just try and tear things down with cynical snark. Lost potential in the game is a real thing but...god damn..take a step back and take a deep breath. Check how many hours you have played on this game and just enjoy what we have and hope for the best.
Hope is the first step on the road to disappointment. I can't speak for other players, but I've been following this game since its inception. I really couldn't wait until we got our 40k MMO, especially after the DMO let down. This game had an ambitious goal, but I wanted it so I backed it. I understand not getting exactly everything they set out for. Instead we got virtually none of it. It got pushed out way too early, and they are handling it extremely poorly so far. The communication and organization seems like its somewhere between quarter to half-assed. The twitch stream last week was fairly organized, and conveyed a lot of good information. Today's stream was terrible. I wanted specifics on the upcoming patches. I wanted to hear about the plasma cannons getting nerfed because it is causing a lot of problems in matches. Even as an LSM I hate that fucking thing. I want to know when Eldar will get their vehicles rebalanced, because a match with them is essentially Frogger 40k. What I got was @Oveur cracking jokes and distracting Brent while hes trying to convey some of this. Shout out to @KatieFleming for calling out Techmarines my question from the forum post. I dont know if you noticed but you also answered my question last week (about loot progression). The Terminators got a slightly less vague timeframe, and that's cool, but it just feels like it's more of the same "don't worry it will be awesome...later though, not this week". This game is past "lost potential", its bordering on "born in a grave". The salt and hate is only going to grow without major balance fixes, major content fixes, and massive changes to how this information is conveyed to the customers. I know this week someone was off, but its the second week in a row that patch notes didn't go out with the patch. It smacks of unprofessionalism, and more importantly it aggrevates the players. Right now we feel like afterthoughts, and without our word of mouth and good reviews, this game will die. If I ever ignored clients this hard my manager would shit a brick, crack me in the skull with it, and then fire my ass so hard it would leave a crater in the floor.
EC does not have time on its side im afraid to say .. people have waited tested, reported and seen the results and they stay for the glory that EC 'could' become, but we are all slowly realising that its not as easy or fast as we would like or have been told hence launched half assed / really incomplete and with many many bugs and balance issues. We need to see massive improvements across the entire game at its core level and up to even suggest this to friends / guild mates etc etc, the press is murdering this game hard and if the players cannot say good stuff then who is going to be left to do that???
Consider this: the majority of reviews are bad. People like you and me that are generally positive about the game are not the people that can provide the type of feedback that the devs need in order to change that around. Another reason that we want them to stick around is that the game needs numb I understand and share the mentality. However, I think that saying "stop being negative" just fans the flames. I suggest an alternate approach where we (the positive folk) take responsibility to look past the saltiness and try to coax the type of feedback that the devs need out of the salt mines. As an example: http://forum.eternalcrusade.com/threads/heres-my-state-of-the-crusade.57111/page-4#post-1226558 When we stop talking at each other and genuinely try to find out what the other person wants, we have better conversations. It's probably not always going to turn out like that, but it would be a noticeable improvement to the forums if we could stop arguing about whether or not we should be positive/negative. I say that the positive folk should take responsibility, because it's easier to remain level headed when not full of angry.
