I cannot at all grasp your logic. Can't decide if you have no idea about games and release dates/server issues or if you are just 6 years old or just that self entitled.... You buy a drink from a shop, You then go round the corner and they are giving the drink out for free as a promotion. You dont get your money back.... You get exactly what you paid for, The fact the servers are down has nothing to do with it. You got the game, Its having server issues. Leave it for a bit and try again in a few hours, Still no luck? try again tomorrow. If you paid for the game when it was in its old vision you were offered a refund for a full year. If you bought it after the vision changed you have gotten the game they said they would make and the game you bought. Again, Server outages are no reflection on the game you bought, Also you don't own anything, They still own your account, Allow access to it and they allow you to use the servers to play their game. At any point they can revoke access. You also accept that the product could still change and going free to play is part of that change. I guess you demand compensation when you attend an appointment and they are running behind? How about if they release a patch, You didnt pay for that patch so lets not give it to you oh and whilst they take servers down for maintenance you don't get anything. You have agreed and accepted outages happen. Its a server hiccup, its not like they have completely closed the servers down forever.
I am sorry to say that but you are wrong. That you bought a game is all nice and dandy, they gave you a working game. Nowhere is a promise that you are guranteed 15000 hours of unlimited gametime whenever you wish to play. Im quiet sure you have already 200 hours or more on the clock and additionally you have received for your moneys worth -some- value. How you might see that is up to you but there is no law which tells you what they must provide over a lifetime to keep you happy. If you had doubts there is a refund period, you passed on that. Now you are stuck with it. That the game goes f2p now gives you no argument whatsoever. Imagine you buy a car or even a computer. You really think that they must forever sell this item at the same price so you dont feel "cheated"? Especially since you used said car or computer for 3-10 months already? Every company does their sales and their special promotions and even reduces their products in price once they are older/outdated or new versions come out. By your logic they would all be "giving a strong argument to get your money back". Fact is as soon as 14 days passed and you didnt press for a refund you are basically done for. Everything else is most likely covered in their ToS or GTCT. If they decide to pull the plug in 4 weeks you can be angry but you will not see a dime.
You can't understand my position? Let me explain it using your drink analogy. Imagine you brought a drink from a shop. Then some guy came along, took your drink and spilled it over the floor after taking a few sips. Would you be happy? I don't think you would be. I think you'd be pretty pissed. This is what has happened here. I wanted to play EC, a game I played £40 for before release, this weekend. I have been unable to because of a raft of new F2P players. I'm not stupid, I understand that there might be downtime due to maintenance or when they add a patch. What I don't expect and what I don't think is a fair way to treat paying customers is for downtime to happen due to a poorly implemented F2P strategy with absolutely no contingency for things going tits up. The new players have literally stopped me playing something I paid for. Should I just accept this? No, I don't think so. I have every right to be pissed. As for entitled, I'm not sure you understand what it means. The entitled ones are those F2P idiots who are arguing on Steam as we speak for free premium access for the server outages. Complete and utter disgrace. Yes bE can revoke my access to the game at any time. If they did and it was unwarranted, you'd bet your bottom dollar I'd be asking, and if needs be legally, for a refund. I am sorry to say that you are in fact wrong. I don't have a problem that the game has gone f2p, you seem to be projecting here or just plain confused. My argument is that I have been unable to play something I paid for due to f2p players. This is a fact. The server problems have never happened until this weekend. The very same weekend that the game officially went f2p. Do you think that is a coincidence? I don't. Am I upset the game is now using it's current model? No, not at all - in fact it has allowed me to play with some of my friends who otherwise wouldn't have touched this. One has upgraded already to a premium account already so it's all good. What I am upset about is that the poorly implemented strategy with no contingencies caused me to be unable to play a game that I paid for. Ironically the reason for me being unable to play was due to those who have paid nothing.
Servers are still pretty borked but at least you can get one or two games in before server spits you out which is a damn sight better than yesterday.
I can't understand your position because you have no argument. You did not buy a service you bought a product. One which you received months ago and used beyond the point of refund. As much as you want to argue what should be and what could be, never in that sale was a promise included that they would provide a 24/7 service till the end of your live without downtimes, holidays or problems. That you enjoy their service and tend to believe in a conspiracy of how they cheated you out of a whole day of fun because of those f2p players is all in your head but holds no water. All selfentitlement aside, you are not paying a subscription or any other kind of service contract, every item you have bought in the pack (and ever since is) still there, every progress you made is stored, every achievement you unlucked still saved. That their service, which they provide for free and which was not a part of the original deal you paid for, was unavailable due to "reasons" is sad but they gave you a reasonable compensation for it. You might not feel that this compensation was enough, might not value it the way others do and might even feel cheated. This changes not the fact that they didn't even have to provide this compensation (which was in fact quiet neat in value ~15 $ 1/3rd of the gameprice for a few days inconvenience) and did so for their players. Even if you actually would pay a subscription and had a service contract of any form with them, there would be usually a § setting an average uptime to allow enough windows for maintance, patches and issues out of their hand (like isp crashes, power outages in montreal etc). So in any case even if you actually had signed up such a deal, it would not provide a ground for your argument. Every game has outages and bad patches, don't act surprised or shocked. Your silly bar analogies don't convince anyone either. Noone spilled a drink over you, noone did you any harm. You did not lose anything, nothing got damaged. The worst thing happened to you was that you had to spend a few hours doing something else. In your bar analogies you would actually complain that the free peanuts are not refilled or that the barkeeper gets a box of beer from the cellar while you can't place another order (if you would actually would want to spend RTC, but most likely you were just asking for the free darts so you can hang out while not even paying fresh cash). You do realise in your selfcentered world that sometimes the rest of the world doesn't provide what you want at that time and you actually have to change your plans. Can't drive the cabrio when it rains, sucks maybe i'll hang out with the family instead?! Same applies here, sucks EC wasnt playable, guess the couch, bed, book, tv, other games, internet or social interaction did compensate, afterall you are still alive. Did the world end - no.
I can get into the game, but my world map does not register player activity even though I can get matched up through the battle now option, so is it still not working properly for everyone? I did not get into a match yet, just waiting for world map to get fixed.
Of course I have an argument. The product I paid for is a multiplayer only TPS. If I can't get on multiplayer because of something they've implemented it's their problem and it is something they need to fix. Your analogy is akin to saying if my car was broken down; "Hey man, you only paid for a car, it's not like you paid for the service of it being able to take you from A to B." Which is idiotic and bizarre. What is the point in a multiplayer only game where I can't connect to servers? There is none. I don't think it's a conspiracy theory to assume that when something changes that causes widespread and massive issues it's probably due to those changes. In this case there were absolutely no issues connecting until the F2P surge. Coincidence? Maybe. Very, very, very unlikely, but maybe. So I really do think my argument holds water. Nor is their service provided for free, I remind you that I HAVE PAID for the game. My expectations from a multiplayer only title include; working servers and ability to connect into a game. This is normal and reasonable. I'm not sure if you're the sort of person who gets ripped off often, but you seem to be given that you think it's acceptable a multiplayer only game has limited access to servers and that I have no right to be upset about it. What? This isn't an outage due to maintenance or patches, this is a byproduct of too many F2P players. If you'd bother to have read my previous post you'd see that I accept and understand that there'll be downtime due to patches. I have no idea what you're trying to say with your analogy. Not sure if English isn't your strong suit but you're not clear with your quotation above. You've completely missed my point, either on purpose or because of a lack of understanding - either way you are becoming tedious. Pretty sure I never said anything about the World ending and don't worry, I have plenty of things to keep me busy, thanks for your concern though. You must be a right push over if you think it's "self centred" to expect something you've paid for to work properly. Enough of your rubbish, you're talking yourself into circles and you're not making any new or interesting points.
Quiet the opposite. You simply fail to accept the way things are and keep repeating some made up theories of yours how you think that you paid for something you never did pay for or how they owe something to some imaginative "right to play on my terms". Furthermore you entitle yourself to some assumptions of "why" EC had issues. The developers gave an explination on the show already, something which (since other games and websites were also affected) seems on a first glance reliable. You can believe that or think they lied to you. Your choice. You received a compensation and yet you stubbornly claim that you have been the victim, yet not even mentioning what "damage" they actually did to you? While the rest of us plays again (sometimes with hickups) and enjoys our free stuff. Just keep telling your fairy tale of how you have rights and how you paid for something while the rest of us (and that thankfully includes the majority of the replies you received) smiles upon you how little you understand but how angry you are.
Game just completely froze on me. Couldn't even ctrl/alt/del out of it. Ended up having to turn the computer off lol