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Pack Upgrade/change + Name Change Or Any Other Issues With Your Purchase Or With Your Account

Discussion in 'General Discussion' started by MiguelCaron, Jun 25, 2014.

  1. Miguel Caron MiguelCaron CECO (Chief Eternal Crusade Officer)

    Dear Crusaders,

    NO WORRY!! :)

    Remember our MOTTO: BeTrue, BeFair, BeTransparent

    So if you bought the wrong pack or you want to upgrade it or you want to change your caractere name... ANY issue, thanks to Turbulent backend system, you just need to open a Ticket with CONTACT US and it will be done.

    Please remember, for the next 1 or 2 Months, you are BETA tester of our Founders Program. A LOT MORE IS COMING and give us (the DEVS) some time to breath after the last 15 Months sprint but ALL Account and Payment ticket will be taken care of ASAP. Just be patience while we learn about the system from Turbulent and Please use the CONTACT US and not the devs personal messaging!

    Again thank you, you have surpassed our expectation.

    Love

    Miguel
  2. Those of us who cant afford the 450 pack would like to know if we can buy the 120 then later upgrade to 250 then the 450 one? This would be helpful for those of us who cant spend 450 at once?

    I cant just throw down $450 due to bills since fuel is expensive when it comes to burning the enemies of the imperium in the holy fires of purification this option would be a welcome one to be added in the future. Thanks for your dedication to the community and the game.

    *also will we be given steam keys later if the game ever goes to steam?
    Corphy, Tarkus, Cross and 3 others like this.
  3. 0PT1C 0PT1C Menial

    Awesome news Miguel.
    I'm unemployed currently but about to get another job - just bought a standard pack at the moment with plans to bounce up to the 120. This helps.
  4. Awesome Miguel! already got my pack and can't wait for wave one! So damn excited!!
  5. Thanks Miguel it is great that such issues can be so easily fixed!
  6. You ROCK!!
    SicariusWithABolter likes this.
  7. The Contact Us feature isn't working. When you click on it it requires that all fields be filled however the "Contact us regarding" field has nothing to select and I am unable to type anything in that field. What should we do or is that going to be fixed?
    Bladerunner777 likes this.
  8. Grigdusher Grigdusher Arch-Cardinal

    the 250 and 450 are basically bunlde: and 2 different bundle you can add some booster pack and buy HH weapon for the same result.
  9. Great to know! I bought the $40 pack and might upgrade to the $120--I just wanted to get it done! Thanks Miguel!

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