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Can't Fill In Billing Address

Discussion in 'Off-Topic Discussions' started by Amnaich, Jun 25, 2014.

  1. Amnaich Amnaich Curator

    Dear,

    As I would like to order a founders pack, I tried to checkout.

    I fill in all the requested fields for adding a new address, but I can't save it. The only functional button after filling all the fields is the X in upper right corner. Can't scroll down any further. If i leave this screen, no address is not saved and I can't proceed to checkout. Please help as I would like to add more heresy to this game!

    Many thanks!
  2. Same, it's like the button "Save" doesn't work.
  3. Waizah Waizah Member

    I found this issue too. I fixed it by filling in the region tab.

    I know it says it is not required, but it appears unless it's filled it won't let you save.

    Hope this helps
    40King likes this.
  4. Tried the region tab work around, no luck, still can't fill in address
  5. Player Player New Member

    I had this exact same problem, and I somehow got it to work, here's exactly what I did:

    In chrome, I filled in my address leaving only the Company and Phone number fields blank. It would NOT save.

    With chrome still open and the fields still filled in, I opened internet explorer.

    In IE, I logged into my account and tried to check out. I filled in same fields for the address and tried to save, it would not save. I closed the new address and tried to select an address from the drop down in IE. After clicking repeatedly and no drop down coming up, I was kicked back to the main page some how. I went back to the store, went to check out, filled out my address again (this time including a Company and Phone number) and tried to save. It would not save. I closed the window again and tried the drop down, no luck.

    I went back to Chrome, and told it to save my address. The address successfully saved and was selected automatically.
  6. 40King 40King Recruit


    this worked for me - thanks
  7. Malkryst Malkryst Curator

    Region tab? It's not working for me and I don't even have a region tab. Do you mean the state/province dropdown? That dropdown is blank for me after selecting my country (as we don't have states/provinces).

    It's bad enough that the city field is mandatory when my country is a small island with no cities on it or anywhere near it (I just entered "none" as my city... maybe it doesn't like that).

    I just wish it actually gave feedback on which field it wasn't happy with.

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