I might blow your mind here, but there is this twitch thing going almost every week for about 2 years now, where developers answer questions and engage community.
Well that's why I thought we should have had a beta phase, but no it went straight from alpha to launch...unfortunately there was never the time to polish these things. Or metaphorically speaking, you cannot put a rough diamond on a silver ring and sell it as a cut diamond on a gold ring without letting the customer go with a feeling of being fooled. I totally understood the need of placeholders and lack of polishing during alpha when there was content added which would have thrown off the whole polishing...but leaving out polishing for launch might have been not so wise.
Maybe mention it to Bandai. They're th ones that dropped the release date. Devs were being asked when the release was in a twitch and they said they had no idea, but not anytime soon. Over the weekend Bandai announces that the release was in 2-3 months. Eldar classes weren't even finished.
That is what a community manager usually is supposed be there for. Their job is advertising the brand/product on social media, engage with the customers, provide customer support, basically they are supposed to be the go between between the company and the customers.
@Timburwolfe if you are looking for the person who should be speaking to the community perhaps its should be the community manager @KatieFleming . She is in charge of the videos @Katiof mentioned. Though to be honest I don't how shes managing the community at the moment cause the community is getting a bit out of hand and there does need to be something a bit more engaging than a video where our questions get lost amongst everything else and some even just get off hand answers. On that note @KatieFleming could you please make a post every week after the video of what questions were answered and what the answers were (Should be easy enough as you should know what questions you are answering and what the answers should be before the stream).
Actually it depends on the setting. Most professors or lecturers don't do a "Q & A" session after a lecture to assure quality assurance.
I highly doubt this was the dev team's decision, and highly suspect that this is a repeat of what happened when Nathan was working on Defiance; THe executives pushed and pushed and pushed to get the game realeased sooner, and damned if they were going to let him wait until he had a finished product to release. Then, when the reviews werent sterling, guess who they pinned the blame on? Nathan.