Have you used https://www.eternalcrusade.com/contact
If so contact katiefleming
I have sent support messages so I will try katiefleming too.
Oh also thanks
Fyi, you can't buy founder packs, they stopped selling them. Your only option is buying the 40$ game that gives you a 20$ RTP bonus and some weapon skins.
Aka, this was back in January 21st... Founder's Packs were still for sale.
well dez dont sell founder paks no more so I dont know owz dey getn one now...